Train tickets on the eve of the Mid Autumn Festival holiday go on sale today. Double Festival railway transportation lasts for 16 days

On September 10th, passengers can purchase train tickets for the eve of the Mid Autumn Festival holiday (September 24th) through the Railway 12306 website and app. This year's Mid Autumn Festival holiday will run from September 25th to September 27th. According to the 15 day pre-sale period for railway tickets, the return train tickets for the last day of the Mid Autumn Festival holiday will be available for sale on September 13th; Train tickets for the eve of the National Day holiday will be available for sale on September 16th, while tickets for the last day of the holiday will be available for sale on September 23rd.

This year's railway transportation during the Mid Autumn Festival and National Day holidays started on September 23rd and ended on October 8th, lasting for 16 days. October 1st is the peak day for passenger flow. The person in charge of the China Railway Group Passenger Transport Center introduced that this year's Mid Autumn Festival and National Day holidays are approaching, and there is a strong demand for travel, family visits, leisure and other travel. The short distance passenger flow during Mid Autumn Festival and the long-distance passenger flow during National Day are intertwined and overlapped. The overall passenger flow of the railway is expected to operate at a high level, and some popular directions and time periods are highly concentrated in passenger travel. Tickets for some popular trains and popular sections may sell out quickly.

In terms of ticketing services, the railway department will scientifically formulate ticketing strategies, strengthen real-time monitoring of ticket amounts, dynamically optimize ticket allocation, take into account the travel needs of long-distance and short distance passengers, and timely allocate ticket amounts to stations with high passenger demand. The railway department suggests that passengers plan their itinerary as early as possible and make good use of convenient functions such as railway 12306 sales start time inquiry and sales reminder; Passengers who have not purchased their desired tickets can use up to 60 candidate ticket combinations of "date+train number". The more combinations they choose, the higher the success rate of the candidates. The newly added ticket amount will be prioritized for passengers who have submitted candidate orders.

According to the official introduction of Railway 12306, there are several techniques to improve the success rate of standby trains: firstly, increasing the number of standby trains. Taking Beijing Harbin standby ticket purchase as an example, the estimated success rate of one standby train is 45%, and the estimated success rate of five standby trains can reach 80%; The second is to open the "Accept New Trains" button, and when there are new trains, the system will automatically exchange tickets for passengers; The third is to increase the number of candidate orders for different travel dates. The system provides 24-hour continuous redemption, and passengers can set a deadline for redemption no later than 20 minutes before departure.

In terms of service guarantee, the limited time free refund service for mistakenly purchased tickets has been launched: within 30 minutes of successful ticket purchase and more than 4 hours before departure, the ticket purchaser can self process the refund online without charging a refund fee. The same ticket purchaser is limited to one order within one natural day. The railway department also reminds that Railway 12306 is the only official online ticketing platform for train tickets in China, and has never cooperated with any third-party platforms. There are no additional charges such as ticket acceleration packages or membership fees. It is recommended that passengers choose to purchase tickets through official channels or choose non peak hours or non popular train schedules for off peak travel.